Luggage Handler/Dockperson Mainland - Seasonal

GENERAL STATEMENT OF JOB

Under general supervision, welcomes customers at the ferry landing, assists them with their luggage and provides general information.  Reports to the Shift Supervisor.

ILLUSTRATIVE EXAMPLES OF WORK

NOTE:  The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position.  The examples are intended to represent the level and type of work performed.  This list is not to be considered or represent an employment contract.

Essential Functions:

Carefully loads and unloads luggage on and off dollies and loads and unloads dollies on and off the ferry.

Pre-scan passengers boarding ferries and ensure all passengers use proper tickets or boarding pass.

Greets customers and assists them with the unloading/loading of luggage at ferry landing, responds to inquiries and advises customers about transportation issues.

Performs basic janitorial functions in and around the ferry landing, i.e. ensure restrooms and waiting area are clean, picks up all trash and empties trash cans.  Keeps dock, sidewalk, and parking lot areas clean of trash, and performs light landscaping maintenance.  Ensures rounds are made to accomplish these functions in between each ferry arrival.

Monitors the ferry landing and surrounding areas for safety, corrects and/or reports any safety issues to Shift Supervisor.

Assists the ferry captain and crew with the handling of mail to ensure delivery to and from the island.

Assists customers with tagging luggage and temporary storage when appropriate.

Work schedule includes days, evenings, weekends and holidays, outdoors in all weather conditions.

Additional Functions:

On Island be prepared to fulfill the duties of Outfitter when directed, due to personnel shortages.

(See Outfitter position description for listing of duties required.)

Southport may fulfill the duties of Transportation Shift Supervisor when required due to personnel shortages.

(See Transportation Shift Supervisor position description for listing of duties required.)

Performs other related work as required.

MINIMUM EDUCATION, TRAINING AND EXPERIENCE

Graduation from high school or equivalent, one year of experience in a position dealing with the public; or an equivalent combination of training and experience to provide the required skills, knowledge and abilities.

SPECIAL REQUIREMENT (S)

Requires the ability to exert up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Possession of a valid North Carolina driver's license.